CRIMINAL RECORDS

In order to protect you from identity theft and fraud, temporary documents or photocopies
of documents will NOT be accepted. All documents must be originals and may be
subject to verification with the issuing entity prior to acceptance

If our staff cannot form a reasonable belief that they know the true identity of a client,
services may be refused.

Requirements:

1. Photo Documents – Presentation and comparison of a photo type of identification which
must contain the clients legal name and date of birth

    Some examples:

-Alberta operator’s licence or identification card
(another piece of identification is required to access this image)
-Photo identification card issued by another Motor Vehicle jurisdiction or
-Government issued photo identification
-Citizenship, Immigration, Naturalization, or Permanent Resident Card
-Canadian Armed Forces Identification Card
-Passport
-Municipal, Territorial, Provincial or Federal Police Force Identification

2. Supporting Documents – You may be required to present support documentation
that contains two data elements such as name, date of
birth, signature, address or legal presence (citizenship
card, refugee travel document, student authorization etc.)
to identify yourself.

    Some examples:

-Birth or Marriage Certificate
-Municipal, territorial, Provincial, Federal Government Employee Card
-Chequing or saving account bank statements
-Cancelled cheque with imprinted name and address
-Utility, telephone, gas or cable bill in clients name
-Property tax bill or receipt, land title or mortgage documents.
-Income tax receipts

Please Note:
Debit and Credit cards are not an acceptable supplementary support document.
All documents must be valid and up to date.

2. Knowledge Verification – Knowledge verification is any information about
an individual whose identity is apparent or can
reasonably be ascertained from information
contained on the computer systems that we use. 

Examples:

-What kind of vehicle do you drive?
-What is your address?
-What is your telephone number?

A person who is under 18 years of age who are not self supporting or married,
will be required to provide acceptable identification, and have their parent or
guardian accompany them to a registry office to sign a Parent/Guardian consent form
(This form must be signed in the office).

A parent or guardian will only have to sign the consent form once. In the event a client
fails a knowledge test, Southland Registrations will stamp the original consent form.
This stamped form must be provided to re-write the knowledge test without the parent
of guardian present.